Privacy policy
Last updated 2026-11-12.
Switchboard is a Mac app that runs your automations on your Mac. Your macros, their run history and your clipboard history stay there. This page covers the cases where something does reach me or a company I use, on the website, in the account server and in the optional services.
Who is responsible
[to be confirmed: vendor legal name and street address]. Switchboard is a one-person business, so "I" on this page means the person who makes it. Contact: [to be confirmed: contact email].
What the app sends
The app has no usage analytics and does not send crash reports. It does not record what you automate or which macros you run.
| When | What is sent | Who receives it |
| Starting the 30-day trial | A salted hash of the Mac's hardware identifier, the Mac's name, the macOS platform and the app version. No email address. | The Switchboard account server |
| Signing in | Your email address, to send a sign-in code, then the same details about the Mac | The Switchboard account server |
| Daily licence check and update check | The device's credential and app version | The Switchboard account server and its update feed |
| Buying | Your email, billing address and payment details | Paddle. I receive your email, what you bought and the transaction reference. I never receive a card number. |
| AI through Switchboard's model access | Your prompt and the context listed in the privacy guide, plus a count of tokens and cost | The Switchboard server, then Anthropic |
| AI with your own key | Your key and the prompt | The provider you chose, directly from your Mac. I see none of it. |
| iCloud sync | The small set of records listed in the privacy guide | Apple, in your private iCloud database. I can't read it. |
| Sharing a macro by link | The macro's file, after the app strips secrets and shows you what is left | The Switchboard server, until you delete the link |
| An internet webhook | The request, passed through to your Mac. If your Mac is offline and the route allows it, the server holds the request for up to 72 hours, then deletes it. | The Switchboard server |
| Send Feedback | The text and the details you tick, after a preview | Me |
Any connection also shows the receiving server your IP address, as every internet connection does.
A macro you write can send anything anywhere: an HTTP step, a shell script, an extension. That is your macro's doing and this policy doesn't cover it.
What the website collects
The site counts page views and clicks itself. It sets no cookie and stores no IP address. A visitor is a short hash of the address and browser that changes every day, so a visit can't be tied to a person or followed from one day to the next. The site sends nothing when your browser has Do Not Track or Global Privacy Control turned on.
Some visitors see one of two versions of a headline, so I can learn which is clearer. The choice is kept in your browser's local storage, not in a cookie.
The site loads no third-party scripts, fonts or trackers. The checkout on the Buy page is Paddle's and follows Paddle's privacy policy.
What the account server keeps
For an account: your email address, your Macs' names, hardware hashes and app versions, your licences and their Paddle references, team membership if you are on a team, and usage counts for the AI relay. Credentials are stored as hashes.
The server does not hold your macro library, your traces, your variables or your clipboard.
Rate-limit records can hold an IP address or an email address for about a day.
Why I use it
To run the trial and the licence, to send sign-in codes and receipts, to answer support mail, to meter the AI relay you pay for, to stop abuse, and to see which pages of the website get read. Under European law the grounds are the contract with you, my legitimate interest in keeping the service working and measured, and legal duties such as tax records.
I don't sell personal data, show ads, or send marketing mail you didn't ask for.
Who else handles it
Paddle (payment, tax and invoices, as the merchant of record), Anthropic (relay prompts), Apple (iCloud sync and push notifications, under your Apple account), Cloudflare (carries traffic to the website and the account server), and the companies that host the server and send its mail. The provider list names each one and is updated before a new one is added.
The account server is in the United States. If you are elsewhere, your account data is transferred there.
How long it is kept
Account and licence records are kept while the account exists, because a licence you bought has to keep working. Paddle and I keep purchase records for as long as tax law requires. A held webhook request is deleted when your Mac answers it or after 72 hours. A shared macro stays until you delete its link.
Your choices
Turn off iCloud sync, the AI and internet webhooks in Settings, and the app sends nothing for them. Delete a share link in the app. See and remove your Macs on the .
To get a copy of what the server holds about you, to correct it, or to have your account deleted, write to [to be confirmed: contact email]. I answer within 30 days. Deleting an account ends its licences, and I keep the purchase records the law requires. If you are in the EU or the UK you can also complain to your data protection authority.
Children
Switchboard is not meant for children under 16, and I don't knowingly collect their data.
Changes
A change that matters is announced by email to account holders at least 30 days before it takes effect, and the date at the top changes. The companion documents are the terms, the refund policy and, for companies, the DPA.